Configure your platform to deliver the optimal value
Optimize licenses to boost revenue, identify new sales opportunities, educate your customers on features, and uncover new insights.
Where can Cloud Optik and Broadsoft take your business? From platform
configuration to new sales opportunities, we can get you on the right path.
Targeted Function: Finance/Operations
Profile Review
Easily find and review System, Enterprise, Group and User configuration settings.
Summary Analysis
Evaluate roll-up summaries of license, feature and user info.
Platform Comparison
Quickly compare platform configuration settings to other Broadsoft providers or non-Broadsoft platforms.
Targeted Function: Finance/Operations
License Alignment
Reduce costs with improved alignment between licenses purchased from Broadsoft vs customer configuration.
Customer Revenue
Identify lost revenue opportunities through over provisioned or under billed customers.
Targeted Function: Sales/Marketing
Product Education
Deliver an elevated customer experience by enhancing product awareness.
Training
Use customer training to improve product usage and gain added value from your product.
Journey Mapping
Plan the customer journey beyond existing solutions to elevate your relationship and become a better trusted advisor.
Targeted Function: Sales/Marketing
Marketing Content
Create higher quality content to enable sales people.
Add Revenue
Increase average revenue per user (ARPU) through additional features and solutions.
Cross-Sell
Identify opportunities to sell related products or services.
Targeted Function: All Functions
Device Summary
Device insights to help drive better customer decision making.
Technology
Better understand customer technology environments to offer more targeted solution recommendations. (Fiber locations, email platform, etc).
Location Based Info
Use location information to better define customer and prospecting opportunities.
Big Data
Identify trends across products, industries, customers, etc to drive better sales outcomes.
Proud to be a part of the network
Harness the Power of Your Data
SmartProfile is here to help with data and insights to guide your path into the future.
The Steps Towards
Optimization
1
Platform Configuration
Connect, Extract, Organize your
Broadsoft Configuration Data.
2
License Optimization
Pinpoint where Broadsoft licenses
have been overbought by the
Service Provider, or over provisioned
to individual customers
3
Customer Education
Identifies features that aren’t being
utilized by a customer, as well as
high value features that a customer
should be using frequently
4
Sales Enablement
SmartProfile enables Service
Providers to see across their
customer base to better
understand valuable patterns
in the features being sold and
used by specific customers
5
New Insights
Are you uncovering new insights to
continually improve your business?
